Questions to ask before hiring a roofing provider

Confirm the business behind the proposal

Ask for the business identity, contact details, appropriate insurance and qualifications for the proposed work. Request relevant references and follow up on them. Read the written proposal rather than relying on a sales presentation or illustrative photographs. The referral website is not the installing contractor and cannot establish a particular provider's qualifications or availability.

Make the scope and exclusions readable

Request the roof covering and system components, removal, disposal and cleanup responsibilities in writing. Ask about flashing, penetrations, ventilation and any provisional decking work. Note work excluded from the agreement, especially gutters, interior repairs and other trades. Compare the proposals against the same intended result before comparing totals.

Discuss changes and communication

Identify the person responsible for questions during the project. Ask how unexpected conditions, changed material selections or scheduling issues are recorded and approved. Establish the process before removal starts. Understand who authorizes additional charges and what documents you receive so a later invoice can be matched to the agreed work.

Read payment and warranty terms

Review payment timing, completion expectations and the actual warranty documents. Ask which obligations belong to the installer and which belong to a manufacturer, including exclusions or maintenance requirements. Confirm who handles permits and inspections with the responsible authority. Keep the agreement and approved changes; do not assume coverage, cancellation rights or a guaranteed completion date from a general guide.

Prepare the relevant assessment.

Prepare questions about a full replacement or new installation and confirm assessment charges before scheduling.

Read the targeted roof replacement and installation scope ↗

For homeowner decision-makers. Repair-only needs are outside this referral scope. Independent providers confirm availability, qualifications, charges and terms.